Telecom

Under Managed Services typically we establishing, operate and manage day-to-day operations of a telecom operatorís network, services. We also ensure the case where we take up the responsibility for providing the required network capacity, when and where needed. We ensure that all the SLAs are followed and KPIs are met.

We are involved in activities such as
  Planning and design: This activity includes site survey, nominal planning, SCFT, optimization and tuning
  Operations: In this we take care of day-to-day operations so as to ensure that the network is up and keep running. This includes maintenance of active and passive infra, maintenance and optimization of existing network and connectivity, field services, customer complaint management including helpdesk, regulatory compliance and resource fulfillment.
 

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